Terms of service.

Porch Theory - Terms and Conditions

Effective Date: 9/22/2025

1. Services Provided

Porch Theory LLC ("Company") provides seasonal porch decoration services including design, material procurement, installation, and styling. Services are performed at client's residential or commercial property in the Perrysburg, Ohio area and surrounding communities.

2. Booking and Payment Terms

Deposits:

  • At least 50% deposit required at time of booking to secure service date for custom bookings

  • Remaining balance due upon completion of service

  • Deposits are non-refundable but may be applied to rescheduled services

Payment Methods:

  • Cash, check, credit/debit cards, and digital payments accepted

  • All payments must be made in full before completion of service

Pricing:

  • Prices are as quoted at time of booking

  • Custom packages priced based on materials, labor, and scope

  • Additional materials or services requested during installation may incur extra charges

3. Scheduling and Cancellation Policy

Booking Requirements:

  • Services must be booked at least 48 hours in advance

  • Specific installation dates subject to weather conditions and availability

Cancellation Policy:

  • Client may reschedule service with 24 hours notice without penalty

  • Cancellations with less than 24 hours notice forfeit payment

  • Weather-related postponements do not incur penalties for either party

Weather Policy:

  • Services may be postponed due to unsafe weather conditions (rain, snow, high winds)

  • Rescheduling due to weather is at no additional charge

4. Property Access and Preparation

Client Responsibilities:

  • Ensure clear, safe access to porch/entrance area

  • Remove existing decorations or personal items from installation area

  • Provide adequate parking space for service vehicle

  • Ensure pets are secured during installation

Property Conditions:

  • Client warrants they have authority to authorize decoration installation

  • Property must be reasonably accessible and safe for installation crew

5. Material Ownership and Care

Materials Provided:

  • All decorative materials remain property of Porch Theory unless otherwise agreed. Porch Theory will retrieve all owned materials.

  • Materials are seasonal and expected to show natural aging/weathering

  • Client may not remove, relocate, or alter installed decorations.

Maintenance:

  • Basic maintenance (watering mums, repositioning items) is client's responsibility

  • Optional refresh services available for additional fee

  • Company not responsible for damage from weather, animals, or vandalism

6. Liability and Insurance

Service Limitations:

  • Company carries general liability insurance

  • Client assumes risk for any pre-existing property damage

  • Company not liable for damage caused by severe weather, animals, theft, or vandalism

Property Damage:

  • Company will repair or replace any damage directly caused by installation crew

  • Client must report any concerns within 24 hours of service completion

  • Liability limited to actual cost of repair or replacement

7. Seasonal Removal

End-of-Season Service:

  • Removal service available for additional $40 fee

  • Client responsible for removal if service not purchased

  • Disposal of organic materials (mums, pumpkins) is client's responsibility unless removal service purchased

8. Intellectual Property

All designs, arrangements, and creative concepts remain intellectual property of Porch Theory LLC. Photography of completed installations may be used for marketing purposes unless client specifically objects in writing.

9. Dispute Resolution

Any disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled through binding arbitration in Wood County, Ohio under Ohio state law.

10. Limitation of Liability

Company's total liability for any claim shall not exceed the total amount paid by client for services. Company not liable for indirect, consequential, or punitive damages.

11. Agreement Terms

  • These terms constitute the entire agreement between parties

  • Terms may be updated with reasonable notice

  • Service performance constitutes acceptance of these terms

  • Ohio state law governs this agreement

Contact Information

Porch Theory LLC
Email: hello@porchtheory.co
Service Area: Perrysburg, Ohio and surrounding areas

By booking services with Porch Theory, client acknowledges reading and agreeing to these terms and conditions..